Press pound if you want to scream

June 21, 2004

Has anyone else noticed that when you call utility companies you get transferred to an automated voice system? I know that maybe I’m an old fashioned type of gal, but honestly, I kind of want to talk to a person when I call someone for service. I know in this day and age, it is supposedly easier to talk to the automated, but to me its just downright frustrating. I am ready to scream because I don’t care to talk to the motorized voice.

So my question is, am I the only one who feels this way? Or is this a common feeling for all? 

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